Privacy & Security

Privacy Policy

Last Updated: January 1, 2026

Your Privacy Matters

At Vefiri, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

  • Full name, email address, and phone number
  • Delivery address and location data
  • Payment-related information (processed securely through our payment partners)
  • Usage data (how you interact with our platform)
  • Device information and IP address
  • Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and deliveries
  • Verify vendors and users on our platform
  • Improve and personalize your shopping experience
  • Communicate order updates, promotions, and support messages
  • Prevent fraud and enhance platform security
  • Analyze platform usage and optimize performance

3. Data Sharing

We may share your information with:

  • Verified vendors to fulfill your orders
  • Logistics partners for delivery services
  • Payment processors to handle transactions securely
  • Legal authorities when required by law

We do NOT sell your personal data to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your personal data (subject to legal obligations)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Vefiri does not knowingly collect personal information from individuals under 18 years of age. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: privacy@vefiri.com

📞 Phone: +234 800 000 0000

📍 Address: Lagos, Nigeria

By using Vefiri, you agree to our Terms of Service.